Case Study 10 - Value Stream Mapping
Sector: Public Sector
Client Type: Government Agency
Existing processes to manage the maintenance and logistics of equipment were cumbersome and time-consuming. They were also overwhelmingly paper-based and laborious to collate. The amount of time being spent by high-value staff to audit equipment using laborious methods to provide basic assurance was inefficient. The client needed a process improvement methodology that would engage staff effectively and produce verifiable data to set performance targets, plan measurable benefits, and evaluate costs and benefits effectively for the project business case. The client needed to reduce risks around operational equipment management and tracking, and to increase organisational intelligence about both the readiness and overall lifecycle of the equipment fleet.
Hague worked with the client to add value in the following ways:
Hague led a Value Stream Mapping exercise to identify wastes in processes. This included:
The value stream mapping workshops and site visits provided the client with verifiable data for the current and future state of the process. This was used to set performance targets, provide measurable cost and time savings for the benefits realisation plan and project business case.