Case Study 5 - Project Management Design & Delivery

Sector: Health

Client Type: Health Authority


An existing loan ledger on a simple database needed a significant upgrade and integration with an enterprise payment system to meet legal and financial requirements.

Value Delivered

Hague provided value by:

  •         Undertaking structured problem definition
  •     Completing full stakeholder engagement to understand legal and financial requirements
  •     Applied knowledge of credit and finance to identify viable solutions
  •     Scoped a project
  •     Developed business process design
  •     Wrote functional specifications
  •     Drafted policies and processes

Hague’s Approach

Hague completed a comprehensive desk-based analysis of the problem, investigated a range of options, developed a shortlist of options in collaboration with subject matter experts and key business partners of the client. Developed a structured approach to the whole project, managed the process, policy and system elements of the project to completion.


Completed on time and below budget. The system has worked effectively for many years since. At the time the solution was implemented the loan ledger was about NZ$100 million. It is now much larger.

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