Case Study 8 - ERP System ReviewSector: Property Client Type: Specialist Consultancy Firm Challenge/OpportunityThe New Zealand organisation was frustrated by its apparent inability to leverage its ERP system effectively to meet some specific management goals. It was unsure whether it could achieve its goals with its existing system or whether it needed to look at replacing it. Hague Consulting was briefed to conduct a system review to determine if ERP replacement was justified. Value DeliveredHague delivered value by:
Hague’s ApproachPerformance was assessed through document review, interviews, observation, data analysis, and comparison to industry benchmarks. We also applied knowledge of working with other ERP and core systems. Outcome/ResultReport was frank and hard-hitting but was welcomed by the client. It recommended improvement to the use of the existing ERP system rather than replacement. The report focused on ways to leverage the legacy system for operational improvement. It was used to guide change and produced a major turnaround in performance within a few months. It continues to form the basis for a sound delivery model. |
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